SHIPPING


  • The payment must be made before the parcel is sent off. 

  • Please allow for 3-4 weeks manufacturing time, as we make all products to order, plus additional shipping time.

  • Apis Atelier is not responsible for any international customs fees, duties or taxes incurred. 

  • Please note that once the parcel has left our premises we are no longer responsible for it.

  • If your parcel is taking a little longer to get to you than expected, please contact us and we'll try our hardest to track your purchase down. From experience, any late deliveries are usually due to customs delays.

  • Please provide us with your telephone number in the "special instructions" field.

DOMESTIC SHIPPING (South Africa)

  • Hand-to-hand Courier or Postnet. Parcels are registered and tracked. If you would like to add insurance please contact us. Delivery usually takes 1-3 working days. FREE for all orders over R2900.

  • Collect from our Studio. You are more than welcome to collect from our studio in Constantia, Cape Town. If you select this option we will email you back to set up an appointment.

INTERNATIONAL SHIPPING 

  • Hand-to-hand Courier. Parcels are registered and tracked. Please contact us for a quote. Please note that some countries do not support insurance. Delivery usually takes 10 working days depending on your location and the efficiency of customs.